Improve your service

Get to know your clients' sentiment

Retain customers, improve sales and develop your contact center with the help of sentiment analysis of both the text and the tone of conversations

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Automatic sentiment analysis for call center

Our product measures satisfaction levels of customers calling help centres. We analyse voice characteristics, underlying emotions and conversation content using our advanced AI models.

Use case #1

Watch trends

Become more effective at managing your call center, marketing and product design by utilising insights into the satisfaction of customers contacting your company.

wykres trendu emocji
wykres emocji klient├│w biznesowych

Use case #2

Foster relationships

Make sure that key customers are satisfied. Give your account managers the tool they need.

Use case #3

Manage your Call Center

Monitor performance of your operators, react to critical events and improve your processes thanks to detailed and useful summaries.

wykres wynik├│w konsultant├│w

Variant #1

On premise

System deployed to your IT infrastructure. You have the full control over the application, servers and networking are managed by your team.

  • You provide us with servers matching specification

  • We implement and maintain the solution

  • Everything stays within your local network

  • Complimentary product updates

Variant #2

Cloud

Modern approach compliant with security standards. Just purchase a licence and use the product. No organisational overhead, we'll take care of everything.

  • We provide you with a ready-to-use system

  • We implement and maintain the solution

  • Industry standard safety measures

  • Complimentary product updates

Reach out!

Get to know more about the product and the company.

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